LUNA Y SOL PRIVACY POLICY

Privacy Policy

Effective Date: Friday, October 31, 2025
Last Updated: Friday, October 31, 2025

1. Introduction

Moon Woman Wisdom, Luna y Sol Healing, and DraLuna.space (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (www.draluna.space) or interact with us through social media, email, or other online platforms such as TikTok, Instagram, Facebook, and YouTube.

By using our website or engaging with our content, you agree to this Privacy Policy.

We operate in Northern California, USA, and serve clients both domestically and internationally.

2. Information We Collect

We may collect personal and non-personal information from you when you:

  • Sign up for classes, coaching, retreats, or email newsletters

  • Fill out contact forms or event registration forms

  • Purchase services or products through our website or linked platforms

  • Interact with our social media content or ads

Personal Information may include:

  • Full name, email address, phone number, and social media handle

  • Billing information (processed securely via third-party processors such as Stripe or PayPal)

  • Messages or comments you share voluntarily

Non-Personal Information may include:

  • Browser type, device information, and IP address

  • Usage data collected via cookies, pixels, or analytics tools (e.g., Google Analytics, Meta Pixel)

3. How We Use Your Information

We use the information we collect to:

  • Deliver services such as healing sessions, classes, retreats, and coaching programs

  • Process payments and send confirmations or receipts

  • Communicate updates, promotions, and class announcements (you may unsubscribe anytime)

  • Improve our website, offerings, and online experience

  • Fulfill legal or contractual obligations

We do not sell or rent your personal information under any circumstances.

4. Legal Basis for Processing (International Clients – GDPR)

If you are located in the European Union (EU), United Kingdom (UK), or other countries under GDPR, we process your data based on the following legal grounds:

  • Your consent (when you sign up, opt in, or engage with us)

  • Performance of a contract (when you purchase a service or attend a class)

  • Legal obligation (where applicable under tax or business law)

  • Legitimate interest (to improve our services or maintain security)

You have the right to withdraw consent at any time by contacting us at info@lunaysolsanctuary.org.

5. How We Protect Your Information

We use secure systems, encryption, and trusted third-party providers to store and manage your data. Only authorized personnel or contractors with a legitimate need have access to personal information.

While we maintain industry-standard protections, no online platform or transmission is 100% secure. By using our services, you acknowledge this inherent risk.

6. Cookies & Tracking Technologies

We may use cookies, pixels, or analytics tools to enhance your experience and analyze website traffic.

You can choose to disable cookies through your browser settings, but some features may not function properly.

Third-party services (e.g., Google Analytics, Facebook Pixel, or TikTok Ads) may collect information according to their own privacy policies.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

U.S. (CCPA – California Residents):

  • Right to know what personal data is collected and how it’s used

  • Right to request deletion of personal information

  • Right to opt-out of data sharing for advertising purposes

International (GDPR – EU/UK Clients):

  • Right to access and correct your data

  • Right to request deletion (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

To exercise any of these rights, please contact info@lunaysolsanctuary.org. We will respond within the legally required time frame.

8. Third-Party Links & Services

Our website and social media pages may contain links to third-party sites or tools (e.g., PayPal, Stripe, Zoom, MailerLite, or Google Analytics).
We are not responsible for the privacy practices of those websites. Please review their policies before sharing any information.

9. Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from them.
If we learn that a child’s data has been collected, we will delete it promptly.

10. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Effective Date.”
Please check back regularly for updates.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

Moon Woman Wisdom / Luna y Sol Healing / Luna y Sol Sanctuary
📍 Based in Northern California, USA
🌐 Website: www.draluna.space
📧 Email: lunasolreiki@gmail.com